Booking terms

Booking information & terms

These are the terms you agree to when booking an eye test. Booking and payment are handled through our online booking page.

When you book

Deposit & payment

  • A £25 deposit is taken at the time of booking, per dog or per litter.
  • The deposit is non-refundable.
  • The deposit is deducted from your total — the remaining balance is paid on the day of the appointment, by card only.

Within 3 days

Registration within 3 days

  • Your dog's registration details must be completed within 3 days of booking.
  • If registration is not completed in time, the appointment may be cancelled and the deposit forfeited.

Before you set off

What to bring

  • Please bring your Royal Kennel Club or ISDS registration certificate to the appointment.

If plans change

Cancellations & changes To be confirmed

Beyond the non-refundable deposit, the practice's cancellation and rescheduling policy is still to be confirmed.

At the appointment

On the day To be confirmed

Arrival timing and expectations around handling and behaviour of animals at the appointment are still to be confirmed.

After your visit

Data sharing

Registration details collected for eye testing are shared with the BVA, Kennel Club and ISDS as part of the eye scheme. See our privacy policy for details.

Book your dog's eye test.

Secure your appointment in a few minutes with a £25 deposit. The outstanding balance is paid on the day by card.